Call recording and voicemail-to-email are not available to all subscriptions. These features come with plenty of options, too.
The same way you can set up voicemail and fax.Ĭonferencing is also included: you can run multiple conference bridges at once, and every bridge can support up to 9 users, which can both be either your employees or anyone outside the company.Ĭall scheduling and call forwarding are included in every Nextiva plan. Weighted: distributes all calls throughout a day evenly.Īn auto attendant is available to all subscribers and setting it up is a breeze. Uniform: Rings in an order they’ve been waiting to receive a call. Regular: Rings in a customized order onceĬircular: Rings in a customized order until someone picks up If you have a specific call handling departments such as customer support or remote sales, Nextiva will be one of the best choices, thanks to its five call routing options with plenty of other advanced options. Alternatively, you can use whichever IP phone, even non-IP phones paired with ATA adapters. These, along with conference phones and other equipment can be ordered from the provider. Nextiva requires the usage of hardware IP phones. Overall, an ideal customer is a small or medium sized company which performs a lot of its everyday business via phone. On the other hand, if you do receive an excessive amount of inbound calls, the advanced NextOS management system will allow you a plethora of call routing options. Nextiva has around ten servers across North America, assuring quality, reliability and backup.Īnother thing small businesses need to know about is the lack of any metered plans, so those who don’t handle many calls would be advised to go with another provider. Prices vary depending on the network size and contract length, and larger businesses who want feature-rich plans with a lot of user numbers will find one of the most valuable services with this provider.
Nextiva boasts seriousness in its business model – that means you will get the best from this service if you’re already familiar with VoIP solutions for businesses and know what you can get from them. If your small business needs just some basic features of a VoIP network, you may not get the best price, but you will pay for one of the most praised customer support teams and perhaps the best interface. It comes as one of the most flexible VoIP providers for businesses. Those who want to pay only what they use are target customers of all Nextiva’s plans.
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